Howell Michigan's Premier Law Firm
The staff at Gentry Nalley, PLLC demonstrates a commitment to communicating extensively with clients. The firm utilizes a secure, specialized, and all-inclusive online system that assigns each client unique log-in credentials from which they can access all aspects of their case file. Clients may also make payments, schedule appointments, correspond with the attorneys in my office, and access other documents included in their case file no matter the time of day or day of the week. An interactive task list also allows both clients and attorneys to remain organized in the litigation process. Additionally, clients may choose to subscribe to emails and text messages that allow Heather KS Nalley, Kevin Gentry, and their partners to remind clients of their appointments or court hearings, ensuring that the client is always prepared for any upcoming situation.
Our Clients Are Our Top Priority
This platform ultimately streamlines the legal process between client and attorney, as well as commit to the paperless workplace whenever appropriate. Customer service is a value that stands at the heart of Gentry Nalley, PLLC. The firm’s business manager, Rachael Mitchell, in particular, not only consults with clients as they learn to navigate our online system, but she also lends an ear to clients in need of an empathetic listener. Ultimately, it is Gentry Nalley PLLC’s belief in the client that underscores the firm’s particularity in accepting new clients, as well as informs its professional ethos.